About Me
Hello, my name is Linda Le and I'm an inspired digital designer based in Hamilton, Ontario with a strong passion to create for those who crave eccentric and creative experiences. I've always loved art and loved exploring new mediums and styles to help me cultivate my artistic skills.
​
When creating, I utilize the my knowledge in graphic design and art fundamentals to design work that can showcase personality and connect people with different brands. I also enjoy connecting with peers for inspiration, look for ways to elevate my skills and learn new tools.
​
Outside of the world of art and design, I enjoy playing volleyball, listening to music, and spending time with my two cats, Sesame and Olive (yes, they are named after oils).
Education
Mohawk College
Ontario College Advanced Diploma
Graphic Design | Sept. 2021 - April 2024
Sheridan College
Ontario College Certificate
Art Fundamentals | Sept. 2020 - April 2021
Work Experience
Freelance
Digital Designer | April 2024 - Present
White Cactus Branding
Design Intern | January 2024 - April 2024
Starbucks Canada
Partner & Barista | May 2021 - Present
Miniso Canada
Sales Associate | Seasonal
Mary Brown's Chicken & Taters
Cashier & Cook | Sept. 2018 - March 2020
541 Barton Eatery & Exchange
Barista & Server | Sept. 2017 - Feb. 2020
- Created responsive, accessible, and immersive website prototypes for clients using Figma.
- Refreshed outdated existing branding elements to match modern design standards.
- Edited photos by implementing Generative AI tools on programs such as Photoshop and Illustrator to improve streamline of the creative process timeline.
- Managed and organized client projects providing creative direction, design rationale, and research.
- Conducted Search Optimized Engine (SEO) research for clients to gather insight and optimize marketing and branding.​
- Worked on design projects that focused on branding and packaging for local and corporate businesses.
- Produced visually captivating product catalogs tailored for local retailers which resulted in generating diverse creative deliverables for clients.
- Collaborated with colleagues on the development and design of branding elements.
- Attended weekly virtual meetings to discuss ideas, brainstorm, and accomplish newly assigned tasks.
- Develop excellent multitasking capabilities in a fast-paced environment that requires accuracy, precision, while serving up to 40 customers every half hour including mobile and delivery orders.
- Contribute to increasing customer connection scores after reopening café in Summer 2021, resulting in long-lasting customer relationship.
- Took charge of creative endeavours such as designing the seasonal chalkboards, maintaining product display, and running the store’s social media accounts (TikTok and Instagram).
- Managing inventory by keeping records of available products.
- Able to work with different partners at multiple locations and deploy floor.
- Greeted customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Cross-selling products to increase purchase amounts.
- Performing various administrative duties, such as preparing commission and expense reports, and conducting post-sale followups with the customers.
- Working with other employees to develop effective strategies to meet sales targets.
- Dedicated to ensuring customer satisfaction by remaining accessible and friendly.
- Accurately recorded orders and worked with kitchen staff to serve drinks and food that exceeded expectations.
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for tactile responses to customer concerns and inquiries to provide complete resolution.
- Planned fast-food deliveries through logistics companies to ensure average delivery of 20 minutes across the city.
- Learned to work with youth, and took part in leading youth programs.
- Used resolution skills to resolve customer inquires and concerns, guided them and provided relevant information needed.
- Promotes seasonal and daily menu drinks with well-matched meal pairings by educating customers through selling coffee, store merchandise and menu items.
- Washed dishes and restocked the bar line for continued fast service capabilities.